Tuesday, May 5, 2020
Inseparability of Productive and Counterproductive â⬠Free Samples
Question: Discuss about the Inseparability of Productive and Counterproductive. Answer: Introduction The report helps in understanding and analysing the problem of the employee theft in the entire hotel industry. The discussion is required to be done on analysing the problem of employee theft in different departments of the hospitality industry. The different kind of underlying motivations has to be analysed that helps the employees in indulging in such activities along with the types of employee theft in the hotels. The main aim and purpose of the report is to identify the different kind of best practices by the different international hotels as to prevent the employee theft. The recommendations have to be provided in an effectual manner as this will help in managing the employee theft effectually. The structure of the report includes the analysis of the employee theft in the hotel industry as this will help in understanding the issues and solve them in an effectual manner as well. The different recommendations are required to be analysed as this will help in solving such employee theft effectively. Employee theft is one of the age-old problem in the entire hospitality industry that has caused different kind of nuisances as well. The employee theft is the stealing of the use or the misuse of the assets of the employers without any kind of legal or formal permission. Money is one the common kind of assets that are stolen from the different kind of employers in the hotels in all over the world. As per the United States Chamber of Commerce, more than 75% of the employees steal different kind of essential materials from the workplace and they do and perform it repeatedly. The business of the entire hotel industry loses billion of dollars every year in the employee theft and there are different kind of hotels wherein there are numerous opportunities for the theft by employees from the different guests and house as well. There are different kind of reasons wherein the employee chooses to steal from the employers in the hotels. Causes of Employee Theft Employee Theft is becoming a huge issue in the different sectors of the hospitality industry. There are numerous reasons wherein the employee theft can take place and this can create huge issues for the hotels as well. however, the reasons for the employee theft has to be known wherein the hotels can take extra security measures as this will help in ensuring that the hotels need to take extra measures as to reduce the issues related to employee theft in the following manner: Lack of the internal control is one of the causes of employee theft wherein there is absence of the strong leadership skills (Lorinkova Perry, 2017). It has been determined by the study that has been performed by Association of Certified Fraud Examiners in the year 2010. The study of the Global Fraud has helped in understanding that more than 47% of the employees has been prosecuted under the employee theft cases in different hotels (Bhatti et al., 2015). The other common cause of the employee theft is the opportunity wherein it can be due to having different kind of businesses with high chance of theft or it can be either a situation wherein stealing may take a little effort. There are few kinds of businesses that runs high risk of giving the opportunity of the theft to the employees. There are few businesses wherein the theft has been huge in nature, however there are little security wherein the employees handle the different cash flows of the restaurants along with other departments of the hotel industry as well. However, there are other kind of areas of opportunity that exist when the different employees are under proper impression that the employer does not pay any kind of attention towards the practices of accounting and bookkeeping. These are the cases wherein the employees get the opportunity wherein the employee can perform the theft of the different books of the accounts. The employee theft can occur in different kind of departments in the various hotels as the employee can perform such illegal activities mainly in the marketing, financial or human resource department. The financial kind of activities that are performed by the employees are related to handling different kind of transactions wherein they can misuse the same and enjoy their personal preferences as well. However, the employers provide such kind of flexibility in the departments in the hotel as for performing the different kind of business related activities in an effectual manner. Different Motives behind Employee Theft There are different kind of employee motives behind the theft in the hotel wherein there are different kind of stealing from the employer in different kind of hotels (Soomro, Shah Ahmed, 2016). The variety of the motives can lead to the employee who are stealing from the different employers in various hotels. There are few common motives that include being addicted to alcohol or the drugs, overwhelmed financially along with addicted to gambling as well. There are different kind of instances wherein the employee suffers financially and they decide to steal from the employer in the hotel industry as well (O'Brien et al., 2017). Regardless of the different kind of instances, there are different kind of instances wherein the employees are entitled in their lives as they feel they are not getting the required promotion or the incentives that are required to be gained by them. These are the consequences wherein they feel and they are entitled towards stealing practices from their respective employers in the hotels. There are different kind of reasons wherein the employees choose to steal from their employers that may or may not be pre-mediated. For instance- There are different instances in the hotel industry wherein when the employees handle the cash department, the employees can transfer the money from register of cash into the pockets when they handle sales such as petty cash boxes and then keep the difference at sale point. The other instances of the employee theft are wherein there is loss of the inventory and the theft can take place in the distribution process of the merchandise. The employees can take different items from different warehouses and this causes huge losses in the entire market as well. Sabotage is one of the employee theft that takes place in the entire hotel industry wherein it can take different forms depending on the kind of business. In the hospitality industry, the employees try to harm the entire business of the employer rather than stealing cash as the form of the revenge (Marasi, Bennett Budden, 2018). The usual causes of the sabotage of employees include the different attempt that disrupts the company operations and damage the reputation of the company. The employees perform sabotage when they feel that the employee has done wrong with them and they want to take revenge against the employers (Hollenbeck Jamieson, 2015) The misuse of the different kind of assets in the hotels wherein this is different from embezzlement, wherein the different employees are provided with the full right to use the different resources for the office related activities. In such cases, the misuse of the different office assets is the different kind of misuse for assets for their personal usage. The employer of the hotels need to create boundaries for the different employees for using the assets for their personal usage (Tomlinson, 2016). Types of employee theft in Hotel Industry There are different kind of employee thefts that takes place in entire hospitality industry that includes the following: Intentional vs. Unintentional Employee theft is one of the kind of employee theft wherein in the intentional kind of employee theft the employees intentionally perform such illegal theft activities and practices in their workplace. The intentional kind of employee theft is done by different kind of employees in the hotels wherein they steal different kind of cash or merchandising items from their hotel in different departments (Jurkiewicz Giacalone, 2016). This kind of intentional theft is illegal in nature and this can cause huge loss to the business and this will cause issues for the employees as well as the employer of the company can take legal actions against the employees On the other hand, the unintentional kind of theft in the hotel industry takes place when the employee theft is performed in the hotel against the property of the employers without any kind of purpose or motive (Jurkiewicz Giacalone, 2016). The unintentional kind of employee theft can be ignored and it can be prevented in an easy manner by the employer of the hotel by providing training to the employees and making them understand that these are the different kind of illegal activities that has to be reduced in an effectual manner by the employees. The employees are needed to understand that such kind of activities will is illegal and these can lead to legal actions against them as well. Tangible and intangible kind of employee theft are the other kind of employee theft that can take place in the different hotels. The tangible kind of employee theft in the hotel industry includes the different activities that are performed by employees by physically removing an item from the company (Goh Kong, 2016). There can be different kind of instances wherein the employee in a company can be dismissed from the office due to wrongful dismissal and unfair dismissal as well. However, on the other hand, there can be intangible kind of thefts that includes the transfer of the different financial transactions in an electronic manner (Larkin Pierce, 2015). These are the different kind of employee thefts wherein there can be different kind of issues that can be faced by the company along with the employer of the respective company. The employee thefts have to be reduced by the hotels with the help of the employers as to reduce the employee theft in an effectual manner (Harvey et al., 2014). The tangible kind of employee theft can cause to wrongful dismissal and unfair dismissal of the employees from the different kind of hotels. In order to understand such areas, this will help in understanding the different kind of techniques and steps that will help in reducing such practices as to save the business of the entire hotel effectually. Best Practices adopted by International Hotels to prevent employee theft There are different kind of precautionary measures taken by the different international hotels as to prevent the employee theft. The employee theft can cause huge kind of issues and problems for the entire company along with the employer (Moorthy et al., 2015). The employer can be facing huge amount of losses due to the theft performed by the trustworthy employees. However, on the other hand the employees can be punished legally for performing such illegal activities. The different kind of best practices adopted by International Hotels as to prevent the employee theft are as follows: Proper employee screening is essential in nature in the hotel industry as this will help the hotel industry to hire trustworthy employees and not hire a thief (Bowie, 2017). Proper employee screening will help the employer of the hotel to understand and analyse the criminal records of the company and this will help the company in hiring proper employees for performing tasks in the company as well (Rupp et al., 2017). proper background of the employees has to be checked in such a manner that this will help the employees in the hotel to get their jobs effectively (Willison, Warkentin Johnston, 2018) The employees have to be known by the employer of the company in a proper and accurate manner and if there is anything that is not apparent in nature, the employers need to perform reference checks and understand the motives of the employees as well. the proper supervision of the employees is required to be done by the company in an effectual manner. The employer needs to keep a proper check on the different performance of the employees as this will help in controlling the purchase orders and control the cash receipts at regular intervals as well. Installation of the computer security measures is the other preventive measure that can be adopted by the company wherein this will help in track the business checks and this will help in being beware of the different kind of accounts receivable as well. Proper ways have to be provided in an effectual manner that will help the employer in solving such issues and handle the issues effectively as well Proper management of the inventory system and use the systems of security is essential in nature wherein the company can understand the different motives of the company and this will help the company in avoid such issues effectively as well. when the employer will suspect any kind of issue, this will help the company in handling the issues and solve it effectively (Kennedy Benson, 2016) Practical Recommendations to manage employee theft effectively Therefore, it can be recommended that there are different kind of steps that can be taken by the employer of the hotel as to reduce such issues in the entire hotel industry. The employer needs to understand the different kind of motives of the employees in the entire organization as this will help the hotels in managing the tasks effectively. The company needs to adopt the following strategies that will help them in overcoming such issues and handle them in an effectual and accurate manner that can reduce such issues: The hotels need to adopt proper screening of the different activities performed by the employees as this will help in understanding their real motives and judge them accordingly as well Proper tracking of the business check is essential in nature as this will help the employer of the hotel to understand the different security measures adopted by them to handle such illegal practices and reduce them overall Proper usage of the informal audits is essential in nature in the organizations as this will help the employers to understand the motives of the employees and sudden audit checks will help the company to understand the issues faced by them and reduce them with dismissing such employees who perform illegal activities Conclusion Therefore, it can be concluded that employee theft is one the crucial issues in the entire hospitality industry that has caused huge issues in the organizations. The issues have been analysed and solved with proper implementation of strategies as well. the kind of employee thefts has been described wherein the different recommendations has been suggested that can help the organizations to reduce such issues with proper implementation of different kind of strategies as well. References Bhatti, O. K., Alkahtani, A., Hassan, A., Sulaiman, M. (2015). The relationship between Islamic piety (taqwa) and workplace deviance with organizational justice as a moderator.International Journal of Business and Management,10(4), 136. Bowie, N. E. (2017).Business ethics: A Kantian perspective. Cambridge University Press. Goh, E., Kong, S. (2016). Theft in the hotel workplace: Exploring frontline employees perceptions towards hotel employee theft.Tourism and Hospitality Research, 1467358416683770. Harvey, P., Madison, K., Martinko, M., Crook, T. R., Crook, T. A. (2014). Attribution theory in the organizational sciences: The road traveled and the path ahead.The Academy of Management Perspectives,28(2), 128-146. Hollenbeck, J. R., Jamieson, B. B. (2015). Human capital, social capital, and social network analysis: Implications for strategic human resource management.The Academy of Management Perspectives,29(3), 370-385. Jurkiewicz, C. L., Giacalone, R. A. (2016). Organizational determinants of ethical dysfunctionality.Journal of business ethics,136(1), 1-12. Kennedy, J. P., Benson, M. L. (2016). Emotional reactions to employee theft and the managerial dilemmas small business owners face.Criminal Justice Review,41(3), 257-277. Larkin, I., Pierce, L. (2015). Compensation and employee misconduct: the inseparability of productive and counterproductive behavior in firms.Cambridge University Press: Cambridge, UK, 1-27. Lorinkova, N. M., Perry, S. J. (2017). When is empowerment effective? The role of leader-leader exchange in empowering leadership, cynicism, and time theft.Journal of Management,43(5), 1631-1654. Marasi, S., Bennett, R. J., Budden, H. (2018). The Structure of an Organization: Does It Influence Workplace Deviance and Its' Dimensions? And to What Extent?. Journal of Managerial Issues, 30(1). Moorthy, M. K., Seetharaman, A., Jaffar, N., Foong, Y. P. (2015). Employee perceptions of workplace theft behavior: A study among supermarket retail employees in Malaysia.Ethics Behavior,25(1), 61-85. O'Brien, K. E., Minjock, R. M., Colarelli, S. M., Yang, C. (2017). Kinship ties and employee theft perceptions in family-owned businesses.European Management Journal. Rupp, D. E., Shapiro, D. L., Folger, R., Skarlicki, D. P., Shao, R. (2017). A critical analysis of the conceptualization and measurement of organizational justice: Is it time for reassessment?.Academy of Management Annals,11(2), 919-959. Soomro, Z. A., Shah, M. H., Ahmed, J. (2016). Information security management needs more holistic approach: A literature review.International Journal of Information Management,36(2), 215-225. Tomlinson, E. C. (2016). The role of trust in employee theft. InCrime and Corruption in Organizations(pp. 141-162). Routledge. Willison, R., Warkentin, M., Johnston, A. C. (2018). Examining employee computer abuse intentions: Insights from justice, deterrence and neutralization perspectives.Information Systems Journal,28(2), 266-293.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.